My Resume

I am a passionate design professional with a proven track record of demonstrating consistent success and exceptional performance in managing company and client expectations.

Below are my most recent experiences where I had the opportunity, aligning business goals with user needs.

I have excelled in large cross-functional teams, where I spearheaded multiple projects, from conceptual ideas to final deliverables, within sensitive deadlines and on budget.

I enjoy the challenges of implementing new creative design strategies throughout the entire life cycle of a digital product—which points toward my abilities to multi-task, analyze and solve complex problems and work pro-actively in a collaborative environment.

Professional Experience

In-House Agency™

Vancouver, BC / Dallas, TX / Austin, TX
(2000–Present)
UX & UI Design, Print/Web Design, Branding
Principal & Creative Lead
  • Created and established a consulting agency from the ground up that functions as a boutique design studio, offering meaningful and engaging solutions to organizations of all sizes and disciplines
  • Champion all aspects of brand proliferation, company marketing, business acquisition and related negotiations
  • Direct and manage entire design process from conception to completion, implementing creative and original strategies to meet business goals that align with user needs
  • Interface with product stakeholders and front end developers in the definition of project scope, utilizing demos, stand-alone prototypes, and presentation of design specifications

Digital Landscape

Florida, USA (2016–2017)
Mobile App, Web App, Dashboard
User Interface / User Experience (UI/UX) Designer
  • Exceeded expectations in creating wireframe, user flow, visual design and mockup with countless iterations for an e-commerce platform.
  • Expected to have over 200k paying member customers—currently in development mode.
  • Deliverables included mobile screens optimized for iOS platform, desktop and a fully integrated back-end dashboard system.
  • Collaborated with a distributed team of developers to ensure quality, functionality, strict adherence to style guide and user experience.

Lonestar Portables

Manor, Texas, USA (2016)
Branding & Responsive Web Design
Design Lead (User Experience, User Interface & Comprehensive Branding)
  • Spearheaded a comprehensive brand strategy to stand out from market level competition.
  • Implemented user research and strategy into planning, designing, testing and  launching a responsive website.
  • Deliverables I managed:
    • Research (domain & organizational research, interviews, competitive and comparative analysis).
    • Plan (information architecture, user flow, site map, user stories, use cases).
    • Design (wireframes in low-fi and mid-fi, high-fidelity mockups).
    • Prototype & Test (user-testing in person and remote using low-fi paper prototype,  Adobe XD CC).

RED Academy

Vancouver, BC (2017)
eCommerce, Mobile, Responsive Designs
User Experience Design (Professional Program)
  • Research: Inception chart, Mood board and Creative Direction, quantifying survey data, domain research, market research, comparative & competitive analysis, organization research, affinity diagrams
  • Planning: User persona, feature prioritization, site map, story board
  • Design: Mid-fi wireframes in Sketch at desktop and mobile breakpoints, high-fi wireframes in Sketch
  • Prototype & Testing: Proto.io and InvisionApp to set up remote user testing and conducted in-person user testing
  • Prototype: Low-fi paper prototype; mid-fi mobile in Proto.io; mid-fi desktop and high-fi mobile & desktop in InvisionApp
  • Testing: Remote user testing and in-person user testing

E-Bike Lending Library
by Momentum Mag

Vancouver, BC, CANADA (2017)
RED Academy Community Partner
eCommerce, Responsive WebApp
User Experience (UX) Design & User Interface (UI) Design
  • Optimized an existing website using user-centered, iterative, UX process.
  • Launched a revolutionary model of urban transportation.
  • Identified and executed optimal strategy for project execution.
  • Collaborative effort with another UX Designer.
  • Deliverables I managed:
    • Research: Inception chart, Mood board and Creative Direction, quantifying survey data, domain research, market research, comparative & competitive analysis, organization research, affinity diagrams
    • Planning: User persona, feature prioritization, site map, story board
    • Design: Mid-fi wireframes in Sketch at desktop and mobile breakpoints, high-fi wireframes in Sketch
    • Prototype & Testing: Proto.io and InvisionApp to set up remote user testing and conducted in-person user testing
    • Prototype: Low-fi paper prototype; mid-fi mobile in Proto.io; mid-fi desktop and high-fi mobile & desktop in InvisionApp
    • Testing: Remote user testing and in-person user testing

VATJSS

Vancouver, BC, CANADA (2017)
RED Academy Community Partner
Responsive Web Design
User Experience (UX) Design & User Interface (UI) Design
  • Overhauled an existing website using user-centered, iterative, UX process.
  • To educate the Vancouver Aboriginal community about transformative justice services program.
  • Collaborative effort with a team of UX and UI designers.
  • Facilitated team meetings in an agile/scrum method.
  • Oversaw and managed handoff with web development team to ensure quality, functionality, strict adherence to style guide and user experience.
  • Deliverables I managed:
    • Research: Domain research, organization research, comparative and competitive analysis, affinity diagrams
    • Planning: User persona, feature prioritization, site map, information architecture, user flow
    • Design: Low-fi wireframes on paper, mid-fi wireframes in Sketch at desktop and mobile breakpoints, high-fi wireframes in Sketch
    • Prototype: Low-fi paper prototype; high-fi and mid-fi built in InvisionApp
    • Testing: Remote user testing and in-person user testing

The Green Moustache

Whistler, BC, CANADA (2017)
RED Academy Community Partner
iOS Mobile App
User Experience (UX) Design & User Interface (UI) Design
  • Collaborative effort with a team, to create an iOS app using user-centered, iterative, UX process.
  • To increase engagement and educate customers on the benefits of fresh, local, organic, live food bar.
  • Uncovered user needs through research, developed deep insights, generated concepts and crafted how people will interact with the product and service.
  • Facilitated team meetings in an agile/scrum method.
  • Oversaw and managed handoff with app development team to ensure quality, functionality, strict adherence to style guide and user experience.
  • Deliverables I managed:
    • Research: Inception chart, Mood board and Creative Direction, stakeholder interviews, user interviews, survey, domain research, comparative and competitive analysis, organization research, affinity diagrams
    • Planning: User persona, feature prioritization, site map, story board, information architecture, user flow
    • Design: Low-fi wireframes on paper, mid-fi and high-fi in Sketch app
    • Prototype: Low-fi in MarvelApp and mid-fi and high-fi in InvisionApp
    • Testing: Remote user testing and in-person user testing

Co-Serv Electric

Corinth, TX (2013–2016)
Web, App, Print, Experience
Graphic Designer
  • Created internal and external communications affecting the image and posturing of the organization and affiliated subsidiary companies
  • Implemented strategic planning during the conceptualizing, brainstorming and execution of company campaigns—both print and digital
  • Negotiate with vendors and colleagues in the coordination of pricing, ordering, and installation of branded photos, signs, environmental graphics, and corporate installations, identifying key avenues for optimal marketing initiatives

Maggie Mae’s (Abar Corp.)

Austin, TX (2002–2014)
Web, Print, Social Media
Designer
  • Oversaw the creation, design, support and trouble shooting of graphic design projects and websites
  • Liaised with vendors and colleagues to price, order and install branded company deliverables
  • Responsibilities included communicating via social media, assist with the design of the website, preparing presentations and other promotional materials and advertising campaigns such as full page magazine ads, table tents, posters, fliers as well as employee manuals, stationery and t-shirts

Few of my other notable clients include

Let’s Work Together

Just say hi or let me know how I can help tell your stories.

jothish.john@gmail.com